We only use genuine 100% enterprise-class servers hosted in our own colocation located in New York, Los Angels, Dallas etc. Our servers are fully optimized and loaded with the latest operating system and software you select at checkout.
We provide support for hardware issues, network issues and anything relating to the host machine. You can reboot your server at anytime via the client area. We also offer optional Managed Service Plans that you can choose at sign-up which include additional support elements such as hardening your server, setting up a firewall, troubleshooting and customizing server software components such as Apache, IIS, Mail, MySQL and anything part of the operating system.
Yes, customers can optionally purchase backups.
Our average support response time is 1 hour. We also provide live chat solution on emergency situation.
We offer your choice of Linux or Windows, in just about every flavor possible. You can select the operating system (and control panel) options for your server at checkout. If you don’t see the version or option you require, please Contact Us and let us know and we usually can accommodate any customized software request. We offer control panel installation, setup and licensing for cPanel, Plesk and DirectAdmin, as well as licensing for WHMCS (popular for web hosting companies), and you can select these at checkout.
Yes, We have money back guarantee.
All major credit cards including VISA, MasterCard, American Express debit cards. We also accept Paypal, Moneybookers, Bank Payment (USA, Canada, Germany). We also have automation payment verification for Bangladeshi customers. Bangladeshi customers can pay through bKash, Rocket, VISA, MasterCard, Nexus Card, Bank Payment, Check payment etc.